1. Installation of the oneIDentity+ app
Visit the App Store or Google Play Store and download the free oneIDentity+ App.
The app is available in the following languages: Arabic, Chinese, German, English, French, Japanese, Romanian and Spanish for almost all iOS and Android devices.
2. Start the App and scan the code
Start the oneIDentity+ App and click on “Scan Code”. Scan the code by capturing it with your camera.
3. Automatic verification of the MAPP code
The code is automatically verified in the background by the oneIDentity+ platform.
4. Immediate display of the verification result
A colour code (similar to a traffic light) combined with a manufacturer-specific response message is immediately displayed as the verification result.
Green: The code is known and no problems were detected as part of the verification.
Yellow: The code is known, but has been queried many times -> potential problem.
Red: The code is unknown -> Suspicious product or counterfeit.
5. Optional: Retrieval of further security features
For certain products it is possible to check further security features such as holograms in addition to the code verification. By checking these physical attributes you receive additional security.
6. Report a problem for suspicious products
In case of any suspicious products or potential problems, send a message with product details and your e-mail contact info to the manufacturer. This helps us to combat product piracy. As a result, an automatic e-mail is sent to the manufacturer ,who will take further steps.
7. Optional: Manufacturer-specific value-added services
Many manufacturers offer additional value-added services to registered users but often also to anonymous users which go beyond the authenticity check, such as the display of product information (e.g. TecDoc), installation instructions and marketing information.